Diador engineers custom AI automations that sit between the systems your practice already uses — your EHR, your phone system, your fax line, your patient portal — and handle the repetitive work that's eating your front-desk team alive. From inbound calls to insurance verification to recall workflows, typical engagements go live in 2–4 weeks. HIPAA-aligned end-to-end.
A voice agent that answers when the front desk is buried — books appointments, gathers intake forms, verifies insurance, and routes anything clinical to a real human with full context.
Eligibility checks, benefits lookups, and prior-authorization drafts run automatically. Staff approve and submit; the system tracks status and follows up on stalled requests.
Inbound faxes and patient records auto-classified and routed to the right chart in your EHR. Visit summaries and referral letters drafted; clinician reviews before send.
Appointment reminders, missed-appointment outreach, treatment-plan follow-ups, and recall campaigns — across SMS, email, and voice — without your staff manually chasing each thread.
Service-based practices — medical, dental, accounting, law — share one operational reality: front-desk and intake overhead grows with patient volume, and clinical time is the bottleneck. The work most ripe for automation isn't the clinical decision-making; it's the inbound calls, the eligibility checks, the prior-auth tracking, and the recall outreach that happens every week regardless of how busy the practice is.
Our medical-practice workflows — intake, insurance, charting, recall — use the same automation stack, the same human-review checkpoints, and the same managed-operator handoff we deploy in accounting and law firms.
We speak your stack — Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, DrChrono, Practice Fusion — and integrate where the EHR allows.
HIPAA-aligned end-to-end. Encrypted PHI handling, signed BAAs, audit trails, and access control per role.
We don't replace clinical staff — we free them. Every workflow has explicit escalation paths for urgent and clinical-distress signals.
We ship in weeks, not quarters. No six-month implementation, no enterprise consulting invoice.
We stay on as managed operators. When a payer changes a portal or your EHR pushes an update, we notice — and we fix it.
Document intake, extraction, and classification for charts, faxes, and referral letters.
Inbound lead and inquiry capture — same cadence that powers our voice agent.
Route prior-auth requests, treatment plans, and clinical sign-offs with audit trail.
Book a 30-minute assessment. Bring your current intake, scheduling, or insurance verification process — we'll map where automation actually fits and send a written recommendation.